Return Policy Overview

At Make MTG Cards, we craft each proxy with care to bring your favorite planeswalkers and worlds to life. Since every card is custom-printed on demand, we cannot accept returns simply for change of mind. However, we stand behind the quality of our proxies and want you to be thrilled with your order. Please review the details below to understand when returns, replacements, or refunds may apply.

When Are Returns and Replacements Eligible?

If your order arrives with a quality issue—such as color fading, misprints, or damage—please contact us within 14 days of delivery. We’ll work with you to replace any affected cards or offer a refund if needed. For other concerns, like ordering the wrong proxy or changing your mind, returns are generally not accepted due to the nature of print-on-demand products.

How to Request a Replacement or Refund

To start a replacement or refund, reach out to our friendly support team at [email protected]. Please provide your order number and photos showing the issue. We’ll respond quickly to guide you through the next steps.

Refund Timing and Shipping Costs

Approved refunds are processed within 7 business days after we receive your request and verify the issue. If the error was on our side, we cover return shipping costs for replacements or refunds. Otherwise, shipping fees are non-refundable.

Before Considering Chargebacks

We’re here to help you enjoy your custom proxies. If you have any issues with your order, please contact us directly at [email protected] before initiating chargebacks. Resolving concerns together ensures a smoother experience and keeps your planeswalkers ready for battle.

Track Your Order

Keep an eye on your order’s journey through the multiverse by visiting our order tracking page.